#EngageWell: Patient and public engagement on social media


Date: Tue 7 Nov 2017

Time: 9.00 - 16.30

Location: Liverpool

Chris Pointon of #Hellomynameis to star at EngageWell event

Listening to patients is fundamental to providing good health care – and there is no better example than Kate Granger’s #Hellomynameis campaign.

Our next EngageWell event will focus on how patient and public engagement on social media can improve services – and we are delighted that Chris Pointon will be joining us to share his and Kate’s story.

Chris, the global campaign ambassador for the #Hellomynameis phenomenon, will be the keynote speaker at a full day event which will showcase different social media success stories involving patient and public engagement.

We will also hear about:

  • Engaging patients in developing social networks: Dr Leslie Robinson of the University of Salford and the team behind WoMMeN – the Word of Mouth Mammogram e-Network
  • The benefits of letting go – a case study on service area-led social media channels: Ben Greenwood, Corporate Communications Manager at Blackburn with Darwen Council
  • Transforming patient experience in women and children’s services via social media: midwife Samantha Whelan and Lisa Elliott and Vanessa Blanchard of Elliott Blanchard Ltd
  • Supporting patients with long term conditions through closed Facebook groups: Marc Schmid of Redmoor Communications


There will be bespoke workshops in which we can ask practical ‘how to’ and ‘what if’ questions and lots of opportunity to network and learn from each other.

This event is free to NHS and other public sector staff, as part of the Innovation Agency’s commitment to supporting colleagues to improve health services.

Who should attend?

Anyone working in NHS and social care communications and patient experience/engagement; all health professionals, academics, third sector staff and volunteers interested in using social media to improve health care.

Any questions: Please email caroline.kenyon@innovationagencynwc.nhs.uk


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