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Using evidence in identifying and assessing new ideas is important. In order to commission something we need to know enough about how it works on a range of levels, including socio-cultural, technical and with regards to outcomes and effectiveness.

In addition, ensuring that citizens’ voices are heard in the design of health and care services is mandated in the NHS Constitution and is a key consideration when reviewing evidence for a new way of working.

However, it is not always easy to know where to begin, and how to go about finding and using evidence.

The resources on this page can help you with:

  1. Identifying and assessing evidence

  2. Developing and evidence based business case

  3. Ensuring the voice of citizens is considered in new ways of working


Identifying and assessing evidence

The following resources provide guides and tools to identifying and assessing evidence:

Health Innovation North West Coast and NHS England produced a practical guide to support commissioners in interpreting and implementing research and evidence for commissioning.


Developing an evidence based business case

The following resources are useful tools and guides for building an evidence-based business case: 

  • The Green Book, government advice on how to appraise proposals before committing funds to a policy, programme or project.
  • Evidence based appraisals of moving care closer to home.
  • Evidence base on the return to public investment in science and innovation.


Ensuring the voice of citizens is considered in new ways of working

The NHS constitution states that the patient will be at the heart of everything this NHS does. The following tools and guides will support you ensuring that patients and citizens are partners in the design of new services and ways of working:

Patient involvement in research.

The UKCRC is promoting active patient and public involvement (PPI) as part of developing a new environment for clinical research through several activities.

Each local Healthwatch is part of its local community and works in partnership with other local organisations. The Healthwatch network is made of up of local Healthwatch across each of the 152 local authority areas and Healthwatch England, the national body. 

Involvement of patients in NICE guidance.

An independent site about your experiences of UK health services, good or bad. We pass your stories to the right people to make a difference.


If you are interested in reading more about these topics, the library services at Lancashire Care have pulled together comprehensive literature reviews and online resources:

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