27 March 2019, 09:00 – 13:00 GMT


Improve your workforce productivity

speech marks blue Workforce is one of the biggest challenges facing the health service today, but there are some brilliant ideas out there that could help – here are some of them. speech marks blue


Watch all video interviews from the day > 


Presentations and podcasts

The patient journey - the one I had, the one I would want

Jen Gilroy-Cheetham, Programme Manager, Innovation Agency

Jen fell seriously ill two years ago and recalls how her care left her feeling unsafe. She makes a plea for a different way of doing things, in which staff work as a team, a patient’s feelings are acknowledged and it is clear who is in charge of an individual’s care.


Workforce: context setting, importance for the system, need to think differently

Karen Partington, Chief Executive, Lancashire Teaching Hospitals NHS Foundation Trust

In planning to fill workforce gaps, we face a number of questions: how do we fully exploit new technology? How do we accommodate the needs of various age groups in our workforce – traditionalist, baby boomers and Generations X, Y and Z?



Disruptive thinking about the future of our workforce

Wilson Wong, Head of Insight and Futures, CIPD

As we scan the horizon of possible futures, a series of questions arise: how do we know that technology won’t have a negative impact on our workforce? How do we ethically store data? And how do we ensure sustainability in a new social contract between state, corporations and workers?

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Creating a hospital coordination centre to improve patient flow

Helen Birley, Clinical Lead for the Coordination Centre, Countess of Chester Hospital NHS Foundation Trust

A patient’s 106-day stay in hospital prompted a review that led to the development of a coordination centre. This ‘air traffic control’ system uses teletracking to allow managers to know where patients are at all times.



Aligning capability to need - a tale of a spider and some triangles

David Harris, Director of People and Organisational Development, Cheshire and Wirral Partnership NHS Foundation Trust

Only by acknowledging the complexity of our ever-changing health and care systems can we begin to make a difference. The spider is the individual at the centre of a web of relationships. Pull at a corner of our interconnected world – and it collapses.



Killing digital - making technology less intimidating

Ian MacIntyre, Head of Digital, NHS Leadership Academy

We can make technological change less frightening by changing the dialogue: we should talk about opportunities, not threats. We should understand our user community’s attitudes towards technology and create a non-threatening environment in which to talk to them.



New developments and innovations in education

Dr Karen Stansfield, Associate Dean of Enterprise, University of Salford

The University of Salford is one of the UK’s largest providers of health and social care graduates. By working across disciplines and by collaborating with industry, it aims to produce more empowered graduates with appropriate skills and so boost retention rates.



WRaPT and innovative workforce redesign

Colin Lewry and Fiona Lord, Lancashire Care NHS Foundation Trust

WRaPT is a secure online modelling tool for workforce planning. It stores data in such a way as to allow modelling of any number of complex future scenarios. While the WRaPT system isn’t always the answer, the team behind it is the gateway to a number of solutions.



European Connected Health Alliance

Andy Bleaden, International Projects Manager, ECH Alliance

ECHAlliance is a members’ organisation which aims to break down the silos separating providers from suppliers and bring together stakeholders from all sectors, including patients and charities.



Business pitches
Company Details Web
Aire Logic Aire Logic is a healthcare IT company dedicated to improving the delivery of care, from the clinical staff experience to measurable patient outcomes.
Idea Drop Idea management software that helps you harness the collective intelligence of your employees to solve business challenges faster.
Patchwork Ramp-up your Staff Bank fill rates, increase patient safety and save huge amounts of money.
Rescon Technologies Rescon specialise in working with health and social care partners to produce digital solutions that are integrated into services.
Zebra Staffing Zebra brings together employers and healthcare professionals seeking temporary or additional work - simply and effectively.
Company Details Web
CIPD The professional body for HR and people development
Dignio Remote Care Open software Platform
Doc Abode Matching clinician availability to patient needs in real-time
Driver Net Smart mobility platforms for every journey
Elemental Software Digital social prescribing Solutions
Fastroi Efficient Care Management Systems
Healthcare Communications Appointment Management & Patient Experience Surveys
Hospify Trusted healthcare messaging for everyone
IEG4 Digital transformation for continuing healthcare assessments
Lantum Find and manage locum and salaried work and keep on top of payments
Radar Software Quality, compliance and regulatory processes software
Wrapt Health and care workforce transformation



Events >


North West Masterclass Collaborative: How Can Strengths Based Working Lead to Healthier and Happier Communities Find out more

For everyone who has the courage or wants to find the courage, to break out of traditional ways of working and thinking


Polypharmacy: Getting the Balance Right Programme Find out more

Polypharmacy: Getting the Balance Right Programme

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