Helping partners find the right solution
Our role as an innovation partner with NHS and social care organisations in the North West Coast involves helping to find solutions relevant to their needs.
We use our wide networks to identify products which have been proved to be effective – and cost-efficient. These may be the work of local small businesses or of companies working with HINs in other parts of the country; they may be in our national NHS accelerator programmes or they may be the result of collaborations by health and care partners.
Once we have helped the organisation to identify and articulate their need, we will identify relevant products through our Innovation Exchange process. To simplify the selection of products we have created eight themes based on what we know are the high-level redesign challenges of local partners.
These themes are described below and in our brochure, Our offer to health and social care. If we are contacted in the early stages of the search for a solution or change, we can help to avoid unnecessary duplication of existing resources.
In addition, we can provide support with improvement and change management with courses delivered by our Coaching Academy. If patient and public involvement is being considered, we can help through our PPI team and Senate with co-production of new pathways and solutions.
Please get in touch if you would like to find out more.
Our solution themes:
Patient activation and self-care
Products and services that:
Support people with an existing diagnosis to manage their condition
Provide support and education to increase patient activation that will reduce likelihood of exacerbation
Provide information and advice which helps people maximise their wellbeing
Patient safety and quality improvement
Products and services that:
Increase the quality and safety of clinical services
Reduce impacts of human factors
Reduce serious incidents and never events
Improve patient experience
Improve outcomes and reduce
side effects
Greater support and resource for primary care
Products and services that:
Release GP capacity
Make GP practices more effective and efficient places to work
Digitalising the system
Products and services that:
Trigger a shift from paper based working to digital working
Introduce remote and assistive technology
Enable record sharing and
interoperability
Population-based intelligence systems
Increase patient access to information and records
Reduce the burden of travel for staff and patients
Independence and
prevention
Products and services that:
Improve the physical, mental and emotional wellbeing of individuals and carers
Are targeted at healthy people to keep them well and prevent illness
Support early diagnosis by identifying people at risk of developing disease
Identify people with an existing diagnosis who are at risk of deterioation
Improving system flow
Products and services that:
Reduce time spent in hospital
Help navigation of the urgent care system to prevent admissions
Reduce delayed transfers of care
Identify bed availability across the system
Reduce time lost waiting for access and discharge processes
Operational excellence
Products and services that:
Improve effectiveness and efficiency of ‘back office’ nonclinical systems
Reduce running costs of organisations
Are ‘Carter’ products
Do the basics really well, everywhere
Reduce variation and duplication in processes
Help organisations do things better, faster, safer, cheaper
Workforce resource
optimisation
Products and services that:
Support the creation of new roles
Increase productivity of the
workforce
Offer new technologies that plug gaps in workforce (eg AI in Diagnostics)
Help reduce/avoid duplication and variation in staffing
Support integration of health and social care teams