The Innovation Agency Coaching Academy supports individuals and teams to coach, innovate, and improve.

































































































































































































































































































































































































































































































































We deliver a variety of learning experiences for individuals and teams aimed at building a healthy culture for spreading and adopting innovation. At a system level, the Coaching Academy programmes seek to shift mindsets, build capacity for transformation, and support implementation. We design and evaluate our programmes around a single competency framework, allowing participants to self-assess their skills and behaviours and design a bespoke learning plan aligned with individual development goals.


Online courses


There is something for everyone in the health and social care sector who are at different stages in their innovation journey. For inquiries into future offers of these programmes, please contact:

Innovators Mindset online programme

The Innovators Mindset online Programme is for people brimming with ideas who want to develop or reaffirm a mindset for bold, innovative thinking and behaviours. This course is for those who want to learn how be disrupters to effect positive and meaningful change.
View course information >

Spread and Adoption online programme

The Spread and Adoption online programme is for those who have nurtured their innovative thinking and have created an innovation – which can be anything from a physical product to a systems change. The challenge now is to successfully spread the idea and ensure it is taken up by those who will benefit most. In Autumn 2021 we have a special focus on innovations that have emerged from Covid.
View course information >

Evaluation Fundamentals online programme

The Evaluation Fundamentals online programme helps small and medium-sized enterprises (SMEs) and clinical entrepreneurs on their journey to evaluate their innovations. The course will cover the various types of evaluation and will help demonstrate the value of an innovation to the health and care system.
View course information >

Coaching for Quality Improvement programme

The Coaching Academy is pleased to offer a brand-new learning programme free to members of the Q community and those wishing to join. Coaching for Quality Improvement will give you the coaching skills necessary to bring your team on a change journey.
View course information >

All our online programmes are flexible and supported by an experienced coach to guide your thinking and help you apply learning to the ‘real world’. There will be opportunities to collaborate and network with others from across the health and social care sector who are at the same place in their innovation journey. When the programme ends, you will receive ongoing support through our ‘communities of practice’.


Who can apply?

Professionals from health and care, third sector, academic, and public sector organisations in the North West Coast.





System Development >>>

System leadership, collaboration and knowledge transfer



Organisational Development >>>

Organisational and team culture, workforce development and innovation delivery



Personal and Team Development >>>

Coach training, innovation circles and e‑learning


Coaching Academy smiling woman

Coaching Academy Juliette smiling

Coaching Academy brainstorming

“It has opened my eyes to what is possible, and how to go about making it a reality. It has also introduced me to more ‘doers’ and innovators and that is worth perhaps even more.”

Dr Sharryn Gardner, Paediatrician, Southport and Ormskirk

Bespoke programmes


Our bespoke programmes could include:

  • Foundation modules
  • Self-directed courses
  • Additional learning experiences


Contact us about short and long term options for addressing specific innovation and improvement culture needs within your organisation. We will tailor your coaching programme to specific audiences, timelines, and themes, grounded in research and best practice for health and care innovation. We are also happy to facilitate emerging communities of practice to gain momentum, address challenges, and implement change.

Find out more about our bespoke programmes ►


North West Learning and Development Collaborative


The Innovation Agency Coaching Academy belongs to a cross-sector partnership of organisations in the North West representing the NHS, social care and local government, delivering a range of improvement masterclasses.

The masterclasses explore innovative thinking with expert speakers, sharing knowledge for leaders across the North West. Check out our regularly updated schedule of events and meet the partners, here.

Who to contact for more information:

Juliette Kumar

Associate Director Culture and Workforce

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Jen Kohan

Head of Programmes, Innovation Agency Coaching Academy

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Wendy Burton

Programme Manager, Innovation Agency Coaching Academy

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Lindsey Roome

Programme Manager, Innovation Agency Coaching Academy

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Molly Bridgewood

Project Office Apprentice

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Meet our team >

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