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COMPLEX CHANGE AND SERVICE TRANSFORMATION Download

The Innovation Agency approach to complex change and service transformation

Coaching Academy brochure > Our 2022/23 offer Download

Our 2022/23 offer to individuals, teams, organisations and systems

Annual Review 2021-2022 Download

Annual Review of 2021-2022: read about how we have supported our health and care system and our local economy in the past year.

Our role in the ICSs Download

For our partners in ‘Cheshire and Merseyside’ and ‘Lancashire and South Cumbria’ ICSs we offer expertise and support in sourcing and adopting innovations; programme management; and facilitation of system and service change.

Remote consultation: an appreciative enquiry Download

The Innovation Agency has published a wide-ranging report, commissioned by NHS England and Improvement North West, into the use of remote consultations for outpatients

Our COVID-19 story: 2020/21 Annual report Download

Reflecting on a year like no other in health and care has been a time to re-evaluate our role in supporting our local systems, partners and national NHS commissioners.

Business Plan 2021-2022 Download

After a year in which our business plan was put to one side as we reached out to support partners locally and nationally, we remain ready to adapt to whatever lies ahead.

Some learning from Covid-19 Wave 1 Download

This retrospective is an interim summary of the learning and themes emerging from the first wave of Covid-19. It recognises the hard work undertaken to protect our population and health and care staff across Lancashire & South Cumbria, whilst our wider learning and more in-depth research continues.

Our offer to business Download

Our commercial team supports small and medium-sized companies that have products or services relevant to the health and care sector.

COPD Final Report Download

COPD Final Report

CHC Final Report Download

CHC Final Report

CHC Impact Summary Download

CHC Impact Summary

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